Frequently Asked Questions

MedNext Academy is India's AI-native medical education platform. It provides NEET UG and PG preparation through 15 study modes, covering all 19 NEET subjects. Every piece of content is validated by doctors and checked by AI for accuracy.

MedNext is designed for MBBS students preparing for NEET PG, undergraduate students preparing for NEET UG, medical colleges looking to enhance student preparation, and hospitals wanting to support staff CME.

Create a free account at app.mednext.academy. No credit card required. You'll get immediate access to the free plan, which includes 50 MCQs per month, basic formulary, and sample study content.

MedNext is fully mobile-optimised in the browser. A dedicated iOS and Android app is on our roadmap for 2026.

Video Lectures, PDF Notes, Audio Podcast, MCQ Practice, Visual Gallery, 3D Anatomy, Trace Learning, Flashcards, Mnemonics, Image Bank, Clinical Overlay, Microscopy Slides, Audio QBank, Cadaver Lab, and Book Matcher.

The free plan includes 50 MCQs per month, basic drug formulary access, and sample study content. It's free forever — no time limit.

₹999 per month, or ₹8,999 per year (saving 25%). Both include a 7-day free trial with no credit card required.

Yes. You can switch from monthly to annual at any time. The remaining days on your monthly subscription will be credited.

Monthly subscriptions: cancel anytime, no refund for the current month. Annual subscriptions: full refund within 14 days of purchase if you haven't used more than 10% of the content.

The annual plan is already heavily discounted. We also run seasonal promotions. Sign up to our newsletter to be notified.

Every MCQ is validated by Gemini AI before publication, then reviewed by a physician. We have a documented content accuracy policy available on request.

The formulary is updated weekly from FDA, CDSCO, and WHO sources. Course content is reviewed quarterly. Clinical protocols are updated as major guidelines change.

Report it via the feedback button on any page, or email support@mednext.academy. We investigate and correct verified errors within 48 hours.

Yes. All 19 subjects are structured according to the NMC/MCI NEET UG and NEET PG syllabus.

Yes — all 12 clinical subjects are covered including Medicine, Surgery, OBG, Paediatrics, Ophthalmology, ENT, Orthopaedics, Psychiatry, Dermatology, Radiology, Anaesthesiology, and Community Medicine.

MedNext works on Chrome, Firefox, Safari, and Edge (latest versions). Chrome is recommended for the best experience, especially for 3D anatomy and audio features.

Currently MedNext requires an internet connection. Offline mode (downloadable PDF notes and audio files) is planned for a future update.

Click 'Forgot Password' on the login page. A reset link will be emailed to you within 2 minutes.

Yes. We use TLS encryption for all data in transit and AES-256 encryption at rest. We never sell personal data. See our Privacy Policy for full details.

Email support@mednext.academy. We respond within 24 hours on working days (Monday–Friday, 9am–6pm IST). Institutional customers receive priority 4-hour response SLA.

Live chat is available for Student and Institutional plan holders during working hours via the in-app chat widget.

We love feature requests! Use the in-app feedback button or email hello@mednext.academy. We review all requests and update our public roadmap quarterly.